Commercial Door Warranties Made Simple

When you make a Creative Door purchase you can make it with confidence. We understand that selecting an overhead door company can be complicated.  At Creative Door we are committed to exceeding our customers’ expectations from the beginning to end, as well as, throughout the life of your garage door.  We believe in providing value for your purchase and ensuring that you have clarity regarding your purchase’s warranty program.

Manuals, warranty information, and any other documentation that you received with your overhead door can easily get lost, we understand, that is why we have an online source for these important documents. Keep in mind that just like a vehicle your overhead door should be regularly maintained to prolong its life. This can include lubricating your tracks, removing snow and ice build-up from against the base of your door, etc.

In addition to the one-year warranty, we also offer our clients a Preventative Maintenance Plan that we can customize to your needs and budget. Contact your nearest Creative Door office for more information.

Our supplier manufacture warranties vary by supplier and product and will generally include coverage for rust, hardware malfunctions, etc. We’d be happy to discuss your product’s warranty program in detail with you. Please contact us for more information.

Frequently Asked Questions

When does my garage door warranty expire?

Outside of the one-year Creative Door Warranty Program, your manufacturer’s warranty coverage will vary depending on your product purchase. We’d be happy to provide more details regarding your product’s warranty details.

What can I expect after my one-year warranty expires?

Our Preventative Maintenance Plan includes regular check-ups to extend your product’s lifetime. We are committed to providing continual service even after your warranty has expired. Our in-house door experts are available to assist you with any questions you may have.

If I purchased and installed my own garage door, am I still covered under warranty?

Yes, you will be qualified for coverage under the manufacturer’s warranty.

How do I know if damage is covered under my warranty?

This will depend on the type of damage and how many months are remaining in your warranty period. Please give us a call, and we will look into the details for you.