When you purchase a Genie opener from Creative Door™, our knowledgeable technicians will help set up everything for you, including the remote control, keypad, and wall console. However, if you ever need to replace or reprogram your Genie opener or are doing a DIY installation, you’ll require specific information.

The programming instructions we provide in this article are for the following models of Genie garage door openers:

• PowerMax
• SilentMax
• ChainMax
• PowerLift
• TriloG
• IntelliG
• GPower

These units all have a large square programming (PRGM/SET) button on the bottom of the opener, beside two up and down buttons. If you have a different type of Genie opener, follow the remote control and keypad programming instructions in your owner’s manual.

If your opener is one of the above-mentioned models, here’s how to program the remote control, keypad and wall console.

Programming a Genie Remote Control

To program your Genie remote, you’ll need to do the following two things:

1. Press and hold the square PRGM/SET button on your opener for two seconds. The small, round LED light will turn blue, then the long LED light will flash purple.
2. Standing at least five feet from the opener, slowly press and release the remote button you’ve chosen to use. Repeat this action: slowly press and release the button. Both LED lights on the opener will flash then turn off, indicating that the remote has been successfully programmed.

Once you’ve done this, test your remote. The garage door should now open and close when you press the button.

Note that you have 30 seconds to perform each step. If the LED lights on the opener flash red, it means that you’ve run out of time and will have to repeat the step.

In addition, note that any remote controls that come included with a Genie opener have already been programmed and are ready for use following the installation of the opener. The above instructions are for remote controls that have been purchased separately or that need to be re-programmed.

Programming a Genie keypad

These instructions are for linking a Genie keypad with a Genie opener for a single garage door. If you’re linking the keypad to more than one garage door, the process will be different. Refer to the keypad owner’s manual for instructions.

To program your Genie keypad, follow these three steps:

1. Connect the keypad to the Genie opener:
   1. Enter, in order, the numbers 3-5-7, then press the large up/down button.
   2. Press and hold the PRGM/SET button until the small, round LED light starts flashing red.
      
2. Set your pin:
   
   1. Enter, in order, 3-5-7, then press the PRGM/SET button.
   2. Enter a pin that is three to eight numbers in length.
   3. Press the PRGM/SET button.
      
3. Pair the keypad and opener:
   1. Press and hold the PRGM/SET button. The round LED light will turn blue and then turn off. The long LED light will begin to flash purple.
   2. Enter your pin, then press the up/down button. The long LED light will turn purple.
   3. Press the up/down button again. The purple LED light will turn off.
   4. Press the up/down button for a third time. The garage door will open.

The keypad is now ready to use. When you put in the code and press the up/down button, the garage door will open. Note that after you open or close the door with the keypad, you can cause the door to stop and reverse by pressing any button while the door’s still in motion.

Programming a wall console

Programming a Genie wall console is very simple. Just follow these two steps:

1. Press and hold the PRGM/SET button. The round LED light will turn blue then turn off. The long LED light will begin to flash purple.
   
2. Press the door button on the wall console once every two seconds until the garage door openers begins to operate.

Garage Door Opener Remote Troubleshooting Tips

Most of the time, when a remote control stops working, it’s because the battery has died.

Depending on the model you have, your Genie remote control may take a AAA battery, AA battery, or lithium coin battery. The three-button remote included with most new Genie models take a 2032 lithium coin battery. Here’s how to replace it:

1. Disassemble the remote by inserting a flat screwdriver into the slot at the end of it then carefully prying open the housing.
2. Remove the touch pad to access the circuit board.
3. Flip the circuit board to get access to the battery compartment.
4. Using a screwdriver, carefully push the battery out of the compartment.
5. Replace with a new 2032 lithium coin battery.
6. Reassemble the remote by replacing the circuit board and touch pad, then carefully snapping the housing back into place.

If the battery isn’t the issue, try reprogramming the remote, following the steps outlined above. You could also refer to the owner’s manual for the remote control for more troubleshooting advice. If you can’t resolve the problem yourself, call in a garage door technician to handle it.

A qualified garage door technician will be able to fix any issues that arise with your keypad or wall console.

Genie Garage Door Openers In Western Canada

Creative Door Services^TM carries and installs top-quality Genie garage door openers in British Columbia, Alberta, Saskatchewan, and Manitoba. Trust our experienced team with all your garage door operator installation, repair, and maintenance needs. Contact us to learn more about our garage door products and services.