The Importance of Planned Maintenance For Pedestrian Doors

Commercial pedestrian doors, also known as hollow metal and hardware and automatic doors as well as walk-through doors or pass doors, are often used as front, side, and back entranceways for commercial industrial and institutional buildings. They’re typically heavy-duty, made of metal and equipped with emergency opening mechanisms such as a crash bar.

Since these doors tend to be key access points, they need to be kept in proper working order. Otherwise, your entire facility may be at risk of break-ins, damage caused by bad weather, and pests finding their way inside. The best way to ensure your pedestrian doors remain in good shape is to sign up for our planned maintenance program. Here’s what you should know about it.

site manager outside colourful green warehouse with pedestrian doors

What a planned maintenance program gets you

Here’s what you can expect when you sign up for a Creative Door Services™ planned maintenance program.

  • Regular inspections at your convenience. We understand that different businesses have different needs, operating styles and schedules. If inspections occur at times that force you to halt or delay operations, you’re losing time and money. That’s why we offer flexible scheduling.

  • Multi-point inspection report. Our trained technicians will provide you with a detailed report outlining all outstanding issues they find. They’ll also point to areas or parts that may need repair or replacement soon. This way you can plan ahead for the needed upgrades and repairs.

  • Guarantee on parts and labour. Any replacement parts and labour are guaranteed for 30 days, so you can rest assured that any issues found will be dealt with to the best of our ability and with professionalism.

  • Scheduled maintenance of other equipment. In addition to inspecting all overhead and pedestrian doors, our professionals can perform maintenance of dock equipment, gate systems and more. Please contact us to schedule these maintenance services ahead of time to ensure we come prepared with the right equipment needed.

  • Automatic Door Maintenance. While on site, our certified technicians will ensure that automated parts, such as sensors, are safely tuned and compliant to industry standards and emergency escape routes. The speed performance threshold of your automatic door will also be tested to determine if its function is in a state of decline.

pedestrian doors wayne dalton yellow and black

What to look out for between maintenance calls

Although our technicians will spot most issues before they become problems, it’s important to know what to look for between inspections. This way, you’ll be able to quickly deal with any problem that comes up before the next scheduled call.

  • Frame. Issues with the door frame can be exploited or lead to further problems. Look for spots where the frame isn’t properly anchored to the wall or gaps in the caulk seal around it. A damaged or loose threshold should prompt a call to a technician.

  • Door. If you find that the door isn’t closing as easily as it used to, check that it’s not warped or otherwise damaged. A loose-fitting door should also raise concerns, as it could allow water or pests to get inside. If the door has a window, make sure it’s not cracked or otherwise compromised.

  • Hardware. If you notice any issues with the opening mechanism, lock, sensors, crash bar or weatherstrip, you should contact a Creative Door ServicesTM team member immediately. Damaged components can compromise the security of your facility.

Catching these issues early can potentially save you a lot of time and money. More importantly, discovering these problems and their causes can help you select door models that are better suited to your needs. By choosing the right door for the job, you’ll dramatically reduce the risk of it failing.

commercial pedestrian door technician performing planned maintenance

Why maintenance matters

Most commercial, industrial, and institutional buildings rely on multiple entrances to ensure that staff, merchandise, and any other material required by the operation can be transported in and out. This means that if something goes wrong with even one of these doors, you may find operations slow while you deal with the issue.

If a pedestrian door fails, you‘ll need to take time to deal with the resulting problems. These may include protecting delicate inventory from outside temperatures or contaminants, maintaining access control so your staff and clients are safe, and managing the repair or replacement of the damaged door.

By investing in a planned maintenance service, you can prevent unanticipated slowdowns caused by a damaged door. Often, a door system will fail because of a single small problem that could have been resolved quickly and cheaply if attended to early on.

Any damaged or malfunctioning door could potentially injure an employee or customer. Staying on top of inspections and maintenance is the best way to protect yourself from liability and ensure that your property is safe and secure for everyone.

A Pedestrian Planned Maintenance Program for Businesses Across Western Canada

Simplify the maintenance of your commercial pedestrian doors, including hollow metal and hardware and automatic doors, by trusting the experts at Creative Door Services™. Our planned maintenance program will keep you on top of all ongoing care for your commercial and industrial doors including your man doors, overhead doors, gates, and more. You can also trust us with the installation and repair of these and other doors. Contact one of our eight locations for a free quote today: you can find us in Edmonton, Alberta; Fort McMurray, Alberta; Calgary, Alberta; Vancouver, British Columbia; Kelowna, British Columbia; Saskatoon, Saskatchewan; Regina, Saskatchewan; and Winnipeg, Manitoba.

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