Garage and Overhead Door Planned Maintenance Programs

With so many moving parts, there are countless opportunities for damage or malfunction to occur with your garage door or overhead door system. Creative Door’s Planned Maintenance programs help prevent damage long before it happens by allowing an expert to keep a close eye on your garage and overhead door or intelligent access solutions products. Scheduled service calls can catch issues early on before they develop into legitimate issues. Prevent an unexpected and costly replacement with simple and thorough planned maintenance programs available for commercial, industrial, and residential customers.

Residential Planned Maintenance Program For Your Home

It's a fact of life: garage doors can fail at the most inconvenient times. Our trained technicians can pinpoint and fix problems with your residential garage doors before these problems become major mechanical issues. Prolong the life of your garage door and operator equipment with a hassle-free, non-invasive maintenance program. Keep your garage door operating at its best and enjoy the peace of mind that comes with having our experts on the job identifying issues early on. The continuous planned maintenance of your garage door system will provide the following:

  • Smooth and reliable operation of your garage door
  • Reduced unexpected repairs and costs
  • Parts and labour guarantees
  • Regular inspections and repairs completed at your convenience
  • Improved performance of your garage door system which will help extend its lifespan

Learn more about our residential planned maintenance program here.

Monthly Garage Door Maintenance Checklist

Does your garage door need maintenance or a full repair or replacement? Here's how to find out:

  1. Stand inside your garage with the door closed.
  2. Glance over your door's rollers, pulleys, springs, cables, and mounting hardware, such as hinges. Keep an eye out for signs of wear or damage, such as dents or rust.
  3. If you notice any of these parts are looking run-down, or if you hear unusual noises when operating your door, it's time to recruit the help of one of our trained garage and overhead door technicians.

DIY: Do It Yourself Garage Door Maintenance Tips

Sometimes action can be taken in your own hands before calling in the experts. Help your garage door and overhead door last its lifetime by performing basic maintenance checks yourself.

  • Inspect and lubricate your door's tracks and roller with garage door spray lube. Tighten the hinges to make sure that they're secure.
  • Lubricate your door's hinges, springs, and bearings. If your door is fitted with a chain or screw-driveopener, apply lubricant to the mechanical components.
  • Wipe everything clean and then apply light oil to all moving parts.
  • Using a clean cloth, wipe down the outside of your door with a household detergent diluted with water.
  • If you have a wooden garage door, find and caulk any cracks or gaps.
  • Check the weatherstripping around your door. If you notice that it's cracked or broken, it's time to replace it.

Disclaimer: Our DIY maintenance tips should be performed at your own risk and shouldn't be attempted without the necessary tools, appropriate safety attire, and proper safety practices and procedures.


Learn how to test your door's balance on our Troubleshooting page.


Your garage door operator is equipped with a safety reverse system that'll make your door reverse if it comes into contact with a person or object while closing.

Once a month, test out the system to make sure it's working properly:

  • With your door fully open, lay a 2" X 4" piece of lumber flat on the floor where your door will touch down when it closes.
  • Use the remote or keypad for your garage door opener to close your door.
  • When your door strikes the wood, it should automatically stop and reverse.
  • If your door doesn't reverse, schedule a service call with one of our certified technicians and avoid using the door until we've resolved the problem.


Here's how to test your door's sensor eyes:

  1. Stand in front of your fully open garage door.
  2. Use the remote or keypad for your garage door opener to close your door.
  3. As your door is closing, run your foot or an object like a broom through the sensor beam at the bottom of the opening of your garage.
  4. If your door doesn't automatically reverse, your door's sensor eyes may be dirty or misaligned.
  5. Close your door completely and clean the sensor eyes with a soft, dry cloth.
  6. Carefully adjust the sensor eyes to make sure they're aligned.
  7. Open the door and repeat the test.
  8. If your door still doesn't stop and reverse, it's time to call the experts at Creative Door Services.

Commercial & Industrial Planned Maintenance Plan For Your Business

For commercial and industrial operations, a malfunctioning overhead door or intelligent access solutions product can reduce the efficiency of your operations and even halt your workflow. Just like a residential garage door, regular planned maintenance will help prolong the life of your product and extend its lifespan.

Once on site, our experts will provide you with a thorough inspection of all door components, weather stripping, balancing system, and will lubricate all required moving parts. Afterwards, we will provide a report of the completed work and any recommended repairs.

Learn more about our commercial and industrial planned maintenance program here.


The simplest and safest solution to any garage door or overhead door problem is to book a service call with one of our certified technicians. Keep yourself and your family safe. Before beginning any maintenance on your garage door, be sure to let everyone in your home know that the door shouldn't be opened or closed until your work is done.

When in doubt, leave maintenance to the experts. Our 15-point safety inspection will help prevent unwanted surprises or added expenses. If you are ready to start a proper planned maintenance schedule, our team is available to help you get started.

Contact your local Creative Door branch today. With eight branches across Canada including Edmonton, Alberta; Fort McMurray, Alberta; Calgary, Alberta; Vancouver, British Columbia; Kelowna, British Columbia; Saskatoon, Saskatchewan; Regina, Saskatchewan; and Winnipeg, Manitoba, we're here to help.

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